Terms of Service

These Terms of Service ("Terms") govern your use of the Groupmail 7 desktop application (the "app"), the website at groupmail7.com (the "Site"), and related services, provided by Groupmail Ltd ("Groupmail", "we", "us"), a company established in Ireland. By downloading, installing, or using them, you agree to these Terms. If you do not agree, do not use them.

1. The Services

Groupmail 7 is desktop email-campaign software for macOS and Windows. You use it to organise contacts, compose messages, and send email campaigns through a sending method you choose and control — including your own Gmail account, your own Microsoft account, or your own SMTP/relay provider. Your campaign data is stored locally on your device.

2. Buying Groupmail 7

Price. A Groupmail 7 licence costs the price shown at checkout (currently US$599), paid once. The licence is not a subscription. Tax is added where applicable.

Who you buy from. You buy from Groupmail Ltd. Stripe processes the payment at checkout.

Updates and support. Your licence includes updates and support for 12 months from the date of purchase. After that you can add updates and support for US$175 a year. Once added, they renew automatically each year until you cancel. If you cancel or don't add them, you keep using the version you have; your licence does not expire.

Offers. From time to time we offer a lower price, for example to former Groupmail X users. An offer applies only until the date stated with it and only through the checkout link we provide.

After you pay. We email you when your licence is ready. You sign in at account.groupmail7.com to download the app, then sign in inside the app.

Free trial. You can try Groupmail 7 free for 30 days. Download it from groupmail7.com and start the trial in the app with your email address. The trial is the full app. There is one free trial per email address and one per computer; an email or computer that has already had a trial or a licence can't start another. When the trial ends, you can keep opening the app and your data, but you need a licence to keep sending. Buying a licence with the same email moves that computer to your paid licence. Starting a trial means you accept these Terms and our Privacy Policy. We may change or end the free trial offer for new users at any time; a trial that has already started runs for its full 30 days.

3. 30-day money-back guarantee

If Groupmail 7 isn't right for you, tell us within 30 days of paying and we'll refund it. We refund the full amount you paid, including tax. You don't need to give a reason. This also applies to the optional $175 a year updates and support renewal: ask within 30 days of paying for it. When we refund a licence, the licence is switched off. When we refund a renewal, only that renewal's year of updates and support is removed; your licence stays active. Details are in our Refund policy. This is in addition to your rights under consumer law.

4. Your licence

Subject to these Terms and payment of the licence price, we grant you a perpetual, non-exclusive, non-transferable licence to install and use the app. One licence covers up to three computers you own or control. With two or more licences, each licence covers one computer. The app and Site are protected by intellectual-property laws; except for the rights expressly granted, we reserve all rights. You may not resell, sublicense, or redistribute the app, or reverse engineer it except to the extent the law allows.

5. Your data

You retain all rights to the contacts, message content, and other data you put into the app ("Your Content"). Because the app is desktop software, Your Content is stored on your own device, and you are responsible for it, including keeping your own backups. We do not receive a copy of Your Content in the ordinary course of your use of the app.

6. Sending accounts and third-party providers

You choose the provider you send through. If you connect a third-party service such as Gmail or Microsoft, you must comply with that provider's terms and rules, including their bulk-sending and acceptable-use policies and any sending limits. Groupmail 7 sends from your own account using the access you grant; our use of Gmail access is send-only and is described in our Privacy Policy. You are responsible for keeping your sending-account credentials secure. We are not responsible if a provider rate-limits, suspends, or terminates your account.

7. Acceptable use — the email you send

You are solely responsible for the campaigns you send and the people you send them to. You agree that you:

• have the necessary consent or lawful basis to email each recipient, and will honour unsubscribe and opt-out requests promptly;
• will comply with all applicable anti-spam and data-protection laws (including, where they apply to you, GDPR, the ePrivacy rules, CAN-SPAM, and CASL) and with your sending provider's rules and limits;
• will not use the Services to send unlawful, deceptive, infringing, harassing, or malicious content, or unsolicited bulk email (spam).

8. No guaranteed delivery

Email delivery depends on the sending providers, receiving mail servers, and recipients you choose — all outside our control. We do not guarantee that any message will be delivered, will reach the inbox rather than a spam folder, or will arrive within any particular time.

9. Disclaimers

The Services are provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law. We do not warrant that the Services will be uninterrupted or error-free. Nothing in these Terms excludes or limits any rights you have under mandatory consumer-protection law that cannot lawfully be excluded.

10. Limitation of liability

To the fullest extent permitted by law, Groupmail will not be liable for any indirect, incidental, special, or consequential damages, or for lost profits, data, or goodwill. Our total liability for any claim relating to the Services will not exceed the amount you paid for your licence in the twelve months before the claim arose. Nothing in these Terms limits liability that cannot lawfully be limited.

11. Indemnity

You agree to indemnify and hold Groupmail harmless from claims, losses, and expenses arising out of the campaigns you send, Your Content, or your breach of these Terms or of any sending provider's policies.

12. Termination

You may stop using the Services at any time. We may suspend or terminate the services we directly operate (such as the Site and the licensing service) where required by law or where you breach these Terms. Your installed app continues to function under a valid local licence. If you receive a refund for a licence, that licence is switched off.

13. Governing law

These Terms are governed by the laws of Ireland, and the courts of Ireland have jurisdiction over any dispute arising from them, without affecting any mandatory consumer rights you have in your country of residence.

14. Changes to these Terms

We may update these Terms and will post the new version here with a new "Last updated" date. Material changes will be notified as required by law.

15. Contact

Groupmail Ltd, Ireland — questions about these Terms or support: [email protected].